The responsible party in the sense of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
Biow Health & Beauty AG
Phone: +41 (0)76 792 14 14 or +41 (0)41 743 14 14
In cooperation with our hosting providers, we strive to protect the databases as well as possible against unauthorized access, loss, misuse or falsification.
We point out that data transmission over the Internet (eg when communicating by e-mail) can have security vulnerabilities. A complete protection of data against access by third parties is not possible.
By using this WebSite, you agree to the collection, processing and use of data in accordance with the following description. This WebSite can be visited in principle without registration. Data such as pages accessed or names of files accessed, date and time are stored on the server for statistical purposes, without this data being directly related to your person. Personal data, in particular name, address or e-mail address are collected as far as possible on a voluntary basis. Without your consent, the data will not be disclosed to third parties.
Processing of personal data
Personal data is any information that relates to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, deletion, storage, modification, destruction and use of personal data.
We process personal data in accordance with Swiss data protection law. In addition, we process - to the extent and insofar as the EU Data Protection Regulation is applicable - personal data in accordance with the following legal bases in connection with Art. 6 para. 1 DSGVO:
- lit. a) Processing of personal data with the consent of the data subject.
- lit. b) Processing of personal data for the performance of a contract with the data subject as well as for the implementation of corresponding pre-contractual measures.
- lit. c) Processing of personal data to comply with a legal obligation to which we are subject under any applicable law of the EU or under any applicable law of a country where the GDPR is applicable in whole or in part.
- lit. d) Processing of personal data to protect vital interests of the data subject or another natural person.
- lit. f) Processing of personal data to protect the legitimate interests of us or of third parties, unless the fundamental freedoms and rights and interests of the data subject prevail. Legitimate interests are in particular our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.
We process personal data for the duration required for the respective purpose or purposes. In the case of longer-lasting storage obligations due to legal and other obligations to which we are subject, we restrict the processing accordingly.
Data protection statement for cookies
This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Used operating system
- Referrer URL
- Host name of the accessing computer
- Time of server request
This data can not be assigned to specific persons. A combination of this data with other data sources is not made. We reserve the right to review this data subsequently if we become aware of specific indications of illegal use.
This WebSite may use Google Maps for embedding maps, Google Invisible reCAPTCHA for protection against bots and spam, and YouTube for embedding videos.
These services of the American Google LLC use, among other things, cookies and, as a result, data is transferred to Google in the USA, although we assume that in this context no personal tracking takes place solely through the use of our website.
Google is committed to ensuring adequate data protection in accordance with the U.S.-European and U.S.-Swiss Privacy Shield.
If you send us inquiries via contact form, your data from the inquiry form, including the contact information you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
Data protection statement for newsletter data
If you would like to receive the newsletter offered on this website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. Further data will not be collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.
You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.
For the comment function on this WebSite, in addition to your comment, information on the time of creation of the comment, your e-mail address and, if you do not post anonymously, the username you have chosen will be stored.
Storage of IP address
Our comment function stores the IP addresses of users who post comments. Since we do not check comments on our site before they are approved, we need this data to be able to take action against the author in case of legal violations such as insults or propaganda.
Subscribing to comments
As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the email address provided. You can unsubscribe from this function at any time via a link in the info emails.
Data protection statement for right to information, deletion, blocking
You have the right at any time to free information about your stored personal data, their origin and recipient and the purpose of data processing, as well as a right to correct, block or delete this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.
The use of contact data published within the framework of the imprint obligation for the transmission of not expressly requested advertising and information materials is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam e-mails.
Use of Google Maps
Detailed instructions for managing your own data in connection with Google products can be found here.
This website uses Google conversion tracking. If you have reached our website via an ad placed by Google, Google Adwords will set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.
If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this purpose - for example, via browser settings that generally disable the automatic setting of cookies or set your browser to block cookies from the domain "googleleadservices.com".
Please note that you may not delete the opt-out cookies as long as you do not want any measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.
Use of Google Remarketing
This website uses the remarketing function of Google Inc. The function is used to present website visitors with interest-based advertisements within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he calls up websites that belong to the Google advertising network. On these pages, the visitor can be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google's remarketing function.
This website uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. If your browser does not support web fonts, a standard font is used by your computer.
This WebSite uses features from Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA . When calling up our pages with Facebook plug-ins, a connection is established between your browser and the servers of Facebook. In the process, data is already transmitted to Facebook. If you have a Facebook account, this data can be linked to it. If you do not want this data to be associated with your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or the clicking of a "Like" or "Share" button are also passed on to Facebook. You can learn more at https://de-de.facebook.com/about/privacy.
This WebSite uses functions of Twitter, Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA. When calling up our pages with Twitter plug-ins, a connection is established between your browser and the servers of Twitter. In the process, data is already transferred to Twitter. If you have a Twitter account, this data can be linked to it. If you do not want this data to be associated with your Twitter account, please log out of Twitter before visiting our site. Interactions, in particular the clicking of a "Re-Tweet" button are also passed on to Twitter. You can learn more at https://twitter.com/privacy.
Data protection statement for Instagram
On our pages, functions of the service Instagram are integrated. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA integrated. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data and its use by Instagram.
This website uses functions of the network LinkedIn. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our web pages with your IP address. If you click the "Recommend Button" of LinkedIn and are logged into your account at LinkedIn, it is possible for LinkedIn to assign your visit to our website to you and your user account. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data as well as their use by LinkedIn.
On this website we use social plugins of the social network Pinterest, which is operated by Pinterest Inc, 808 Brannan Street San Francisco, CA 94103-490, USA ("Pinterest"). When you call up a page that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. The plugin transmits log data to the Pinterest server in the USA. This log data may contain your IP address, the address of the visited websites that also contain Pinterest functions, type and settings of the browser, date and time of the request, your use of Pinterest as well as cookies.
External Payment Service Providers
This WebSite uses external payment service providers through whose platforms users and we may make payment transactions. For example, via
- PostFinance (https://www.postfinance.ch/de/detail/rechtliches-barrierefreiheit.html)
- Visa (https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html)
- Mastercard (https://www.mastercard.ch/de-ch/datenschutz.html)
- American Express (https://www.americanexpress.com/de/content/privacy-policy-statement.html)
- Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)
- Bexio AG (https://www.bexio.com/de-CH/datenschutz)
- Payrexx AG (https://www.payrexx. ch/site/assets/files/2592/datenschutzerklaerung.pdf)
- Apple Pay (https://support.apple.com/de-ch/ht203027)
- Stripe (https://stripe.com/ch/privacy)
- Klarna (https://www.klarna.com/de/datenschutz/)
- Skrill (https://www.skrill. com/en/footer/privacy-policy/)
- Giropay (https://www.giropay.de/rechtliches/datenschutz-agb/) etc.
In the context of the fulfillment of contracts, we use the payment service providers on the basis of the Swiss Data Protection Ordinance and, where necessary, the Art. 6 para. 1 lit. b. EU-DSGVO. Furthermore, we use external payment service providers on the basis of our legitimate interests pursuant to the Swiss Data Protection Ordinance as well as and to the extent necessary pursuant to Art. 6 para. 1 lit. f. EU-DSGVO in order to provide our users with effective and secure payment options.
The data processed by the payment service providers includes inventory data, such as the name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, among others, as well as the contract, totals and recipient-related information. The information is required in order to carry out the transactions. However, the data entered is only processed by the payment service providers and stored with them. We as the operator do not receive any information about (bank) account or credit card, but only information to confirm (accept) or reject the payment. Under certain circumstances, the data is transmitted by the payment service providers to credit agencies. The purpose of this transmission is to check identity and creditworthiness. In this regard, we refer to the terms and conditions and privacy notices of the payment service providers.
For payment transactions, the terms and conditions and privacy notices of the respective payment service providers apply, which are available within the respective website, or transaction applications. We refer to these likewise for the purpose of further information and assertion of revocation, information and other data subject rights.
Data protection statement for YouTube
This WebSite uses plugins of the site YouTube operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
If you have a Vimeo user account and do not want Vimeo to collect data about you via this website and link it to your membership data stored with Vimeo, you must log out of Vimeo before visiting this website.
In addition, Vimeo calls up the Google Analytics tracker via an iFrame in which the video is called up. This is Vimeo's own tracking, to which we have no access. You can prevent tracking by Google Analytics by using the deactivation tools that Google offers for some Internet browsers. You can also prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:
Order processing in the online store with customer account
We process the data of our customers acc. the data protection provisions of the Federal (Data Protection Act, DSG) and the EU-DSGVO, in the context of ordering transactions in our online store, to enable them to select and order the selected products and services, as well as their payment and delivery, or execution.
The processed data include master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, prospective customers and other business partners. The processing is carried out for the purpose of providing contractual services in the context of operating an online store, billing, delivery and customer services. In this context, we use session cookies, e.g. for storing the shopping cart content, and permanent cookies, e.g. for storing the login status.
The processing is carried out on the basis of Art. 6 para. 1 lit. b (execution of order transactions) and c (legally required archiving) DSGVO. In this context, the information marked as required is necessary for the justification and fulfillment of the contract. We disclose the data to third parties only in the context of delivery, payment or in the context of legal permissions and obligations. The data will be processed in third countries only if this is necessary for the fulfillment of the contract (for example, at the request of the customer for delivery or payment).
Users can optionally create a user account, in particular by viewing their orders. As part of the registration process, the required mandatory information will be provided to users. User accounts are not public and cannot be indexed by search engines, e.g. Google. If users have terminated their user account, their data with regard to the user account will be deleted, subject to their retention is necessary for commercial or tax reasons entspr. Art. 6 para 1 lit. c DSGVO. Information in the customer account remains until its deletion with subsequent archiving in the event of a legal obligation. It is incumbent on users to save their data in the event of termination before the end of the contract.
In the context of registration and renewed registrations and use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as the users in protection against abuse and other unauthorized use. In principle, this data is not passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so in accordance with Art. 6 para. 1 lit. c DSGVO.
Deletion takes place after the expiry of statutory warranty and comparable obligations, the necessity of retaining the data is reviewed at irregular intervals. In the case of legal archiving obligations, deletion takes place after their expiry.
The copyright and all other rights to content, images, photos or other files on the website, belong exclusively to the operator of this website or the specifically named rights holders. For the reproduction of all files, the written consent of the copyright holder must be obtained in advance.
Whoever commits a copyright infringement without the consent of the respective rights holder, may be liable to prosecution and possibly damages.
All information on our website has been carefully checked. We make every effort to ensure that the information we provide is up-to-date, accurate and complete. Nevertheless, the occurrence of errors can not be completely excluded, with which we can not guarantee the completeness, accuracy and timeliness of information, including journalistic-editorial nature. Liability claims resulting from material or non-material damage caused by the use of the information provided are excluded, unless there is evidence of willful misconduct or gross negligence.
The publisher may, at its discretion and without notice, change or delete texts and is not obliged to update content on this website. Use of or access to this website is at the visitor's own risk. The publisher, its principals or partners are not responsible for any damages, such as direct, indirect, incidental, consequential or punitive damages, alleged to have been caused by the visit of this website and consequently assume no liability for such damages.
The publisher also assumes no responsibility or liability for the content and availability of third party websites that are accessible through external links of this website. For the content of the linked pages are solely responsible for their operators. The publisher thus expressly dissociates itself from all third party content that may be relevant under criminal or liability law or offend common decency.
Questions to the Data Protection Officer